Home  MLM Evaluations FAQ MLM Consumer Guides  Non-MLM Income  Actions You Can Take MLM Research  MLM Statistics  MLM Regulation  Direct Selling/DSA  Worldwide Warnings   Utah  LDS  Foreign LanguageTranslations    MLM History  Short Articles  MLM Humor/Satire  Sponsor Credentials  Recommended Links   Contact 

MLM/PYRAMID/CHAIN SELLING – 
a Flawed Business Model that Requires Meaningful Disclosure – such as Proposed in the FTC Business Opportunity Rule – and challenged by the DSA

CAI

Consumer Awareness Institute

Non-profit Corporatio

After years of study, the FTC has proposed a Business Opportunity Rule that mandates disclosure similar to what is required for franchisers, except that the proposed rule is not nearly as strict or demanding. As stated in the announcement:

“The proposed Business Opportunity Rule would prohibit business opportunity sellers from failing to furnish prospective purchasers with material information needed to combat fraud and would prohibit other acts or practices that are unfair or deceptive . . .” (‘‘FTC Act’’).

Based on analyses of over 250 MLMs (a.k.a., multi-level marketing companies, network marketing, or pyramid/chain selling schemes), nothing better exemplifies “unfair or deceptive” practices than MLM. So MLM companies and the Direct Selling Association (DSA), which lobbies for MLMs, are taking extraordinary steps to get MLMs exempted from the Rule.

MLM (multi-level or “network” marketing) – a flawed business model.

MLM follows essentially the same chaining format as chain letters or no-product pyramid schemes, except that investments are laundered through purchases of products – usually “potions and lotions” purported to heal or prevent a wide array of diseases. In MLM/pyramid/chain selling schemes, persons are recruited into an endless chain of participants in a supposed “business opportunity” and lured into buying expensive products (usually monthly) in order to qualify to “play the game.” 

There is seldom a significant base of customers outside the network of participants.
Recent research, including tax studies, shows that when all recruits are counted and minimal expenses are subtracted, approximately 99% of participants lose money – far worse odds than for no-product pyramid schemes and even than for most games of chance at gambling casinos. As infinite recruitment programs in finite markets, MLMs are inherently flawed, uneconomic, and fraudulent. To succeed, promoters must use a complex web of deceptions to sell their programs.

Most participants buy a few products, lose a little money, and drop out. Those who invest the most (often thousands of dollars), lose the most – except for the “winners” – TOPPs (top of the pyramid promoters) who profit hugely at the expense of the thousands beneath them (“downline”) in the pyramid of participants (as well as the MLM’s founders and managers). To earn the promised rewards, participants must not only recruit aggressively, they must (1) be deceived, (2) maintain a high level of self-deception, (3) deceive a large downline of participants, and (4) remain in denial about the harm they are doing.

With extremely high dropout rates, MLMs are in a state of continuous collapse, requiring a revolving door of new recruits to replace dropouts. Markets quickly become saturated and new markets must be found to keep the chain of recruitment going. Quickly spreading like a virus to vulnerable markets overseas, millions of victims are defrauded annually out of tens of billions of dollars.

 
The compensation plan is the key to detecting the fraud.

The villain in these schemes is not so much the leaders, but compensation plans that feature an endless chain of recruitment and the ongoing purchase of products to qualify for commissions and advancement. Participants find it easier to sell to new recruits than to sell overpriced products to non-participants. In over 250 MLM programs I’ve studied, most of the commissions paid by the company are rewarded to TOPPs from commissions on purchases by a large downline of participants – leaving little incentive to sell to non-participants. Rarely does a new recruit recoup enough in commissions to offset ongoing product purchases and expenses.

 
Clearly defined characteristics of product-based pyramid schemes (a.k.a. “MLM” or “chain selling”)
.

Based on extensive research, MLM programs can be identified as “recruiting MLMs,” or  “product-based pyramid schemes” (chain selling) by five causative and defining characteristics in their compensation plan.
These characteristics both cause the harm (high loss rates) and clearly differentiate between MLM/pyramid/chain selling and legitimate direct selling programs. These characteristics, or “5 Red Flags” are:

1. Recruiting of participants is unlimited in an endless chain of empowered and motivated recruiters recruiting recruiters – ad infinitum.

2. Advancement in a hierarchy of multiple levels of participants (“distributors,” “associates,” etc.) is achieved by recruitment, rather than by appointment.

3. Ongoing purchases (products, sales “tools,” etc.) by participants are encouraged in order for them to be eligible for commissions and to advance in the hierarchy of participants (the "pay to play" feature).

4. The company pays commissions and/or bonuses to more than four levels of participating “distributors” – more than are needed to manage a sales force.

5. For each sale, company payout for the upline of participants equals or exceeds that for the person selling the product, creating an inadequate incentive to sell at retail and an excessive incentive to recruit new participants into the scheme. 

In 100% of the MLMs where data is available, MLMs with all five of these characteristics (which is virtually all MLMs) result in losses suffered by approximately 99% of participants. Several well-researched reports supporting these conclusions, including the full “5 Red Flags” report, statistical odds of MLM “success,” consumer guides, and 30 typical deceptions used in MLM recruitment, can be found at www.mlm-thetruth.com.

\Where is law enforcement in all this?

   In 1979, in an anti-regulatory political environment, Amway’s legal team defeated FTC attorneys bringing charges against Amway when the administrative law judge ruled that Amway was not a pyramid scheme – assuming “retail rules” were met to assure that sales were made to actual customers, not just to participants. These rules have rarely been enforced. The result has been the proliferation of MLMs to the point that thousands of MLMs have come and gone since 1979, and several hundred remain.

Had FTC prosecutors had the data in 1979 that is available today, the ruling might have been different. Recent research shows that MLMs, or product-based pyramid schemes, are the most harmful of all classes of pyramid schemes by any valid measure – loss rates, number of victims, aggregate losses, etc. Had Amway been ruled an illegal pyramid scheme, millions of victims throughout the world could have been spared aggregate  losses of hundreds of billions of dollars since 1979.

MLM promoters are in denial about losses suffered by victims, who tend to remain silent – or in cultish denial. Only a tiny percentage of victims file complaints with the FTC or with state regulators, blaming themselves for their “failure” and fearing self-incrimination – since in MLM/pyramid/chain selling, every major victim must recruit a large downline of participants to recoup his/her initial and ongoing investments. Victims also fear consequences from or to those they recruited or who recruited them – often close friends or relatives.

With few complaints, law enforcement seldom acts against MLMs. And officials lack the resources and prosecutorial will to contest MLM’s powerful legal teams.

 
The DSA and its MLM firms challenge the FTC in attempting to fulfill its mission to protect consumers.

MLM/pyramid/chain selling companies have come to dominate the Direct Selling Association (DSA), which is now working to weaken laws against pyramid/chain selling schemes. Consumer protection in several states has thereby been severely compromised. And because of the abysmal record of losses by its member MLM companies, the DSA is lobbying aggressively to prevent any disclosure that might lay bare the horrendous dropout and loss rates of participants.

The DSA’s current target is the proposed Business Opportunity Rule, fearing that if these truths were disclosed, prospective recruits may hesitate to join. And since MLM sales are primarily to recruits, their programs could collapse.

The DSA and its member firms are engaging in extraordinary influence peddling and deceptive tactics to protect MLMs from disclosure as may be required in the FTC’s proposed Business Opportunity Rule. Examples:

1. Hiring former high-level FTC officials, such as Timothy Muris (former FTC Chairman) and J. Howard Beales III (for Primerica) and Jodie Bernstein (for Quixtar) to write comments against the Business Opportunity Rule, or to seek an exemption for MLMs – which they refer to as “direct selling.”

2. Referring to MLM as “direct selling.” The DSA defines direct selling as “the sale of a consumer product or service, person-to-person, away from a fixed retail location.” But the DSA blatantly fails to explain what legitimate direct selling is notrecruitment of an endless chain of participants as primary customers. It would be far more accurate to refer to DSA member firms as “chain sellers” or “pyramid sellers,” rather than as “direct sellers.”

3. Receiving a 30-day extension for comments regarding the proposed Bus. Opp. Rule. Providing online form letters to millions of pyramid participants, they generated over 17,000 letters objecting to the Rule. Had the full 90-day extension sought by the DSA been approved, the FTC could have been deluged with over 100,000 comments objecting to the rule – primarily from those being defrauded by their MLMs, but hoping to recover their losses by recruiting others – which would be made more difficult with meaningful disclosure. (We doubt many of those complaining that the Rule would threaten their livelihood could furnish proof of profits on their tax returns.)

4. Requesting regional “workshops” to discuss the Rule. They know that if the FTC were to do that, DSA’s mega-pyramids of participants could generate huge attendance that would overwhelm any input from consumer advocates.

5. Getting groups of Congressmen to submit letters feigning support of the FTC’s consumer protection efforts, while protesting the “burdensome” and “overly broad” application of the proposed Rule to individual direct sellers. DSA officials know that the FTC was not suggesting that each participant maintain success and dropout rates for those he/she recruits. This could be easily accomplished by computer on a company-wide basis, as was required of Nu Skin Enterprises to comply with the FTC Order for the company to cease its misrepresentations.

It can be assumed that these Congressmen have received or been promised political influence (jobs or implied votes) or contributions to back these statements, as happens in the states. In Utah, for example, the Attorney General testified for a bill exempting MLMs from being defined as pyramid schemes. He had received $50,000 from a DSA-MLM that had been charged with conducting a pyramid scheme in at least one court of law.

For more details on DSA deceptions and what would constitute a meaningful Business Opportunity Rule, see Consumer Awareness Institute comments (under #178) and rebuttals posted on the FTC web site at – http://www.ftc.gov/os/publiccomments.shtm

 Also, it should be noted that a smaller MLM industry group, the MLMIA (Multi-level Marketing International Association), is vigorously opposing the Rule. It’s attorney, Jonathan Emord, declared: “We’ll use every means necessary to defeat the regulation.” Calling the FTC “an enemy of capitalism in America,” he has even suggested proposing a bill in Congress to “eliminate FTC rulemaking” altogether. (Network Marketing Business Journal, 2006)

Even with a good Rule, debunking of deceptions in MLM reports will be essential.

 When MLM companies have been ordered to disclose certain information, their reporting has been full of deceptions. A good example is the 1994 FTC Order for Nu Skin Enterprises to cease its misrepresentations regarding earnings of its distributors. Careful analysis of the 1998 report of earnings of Nu Skin distributors revealed 20 deceptions on a single page! I filed with FTC officials a report detailing these deceptions. Nu Skin’s 2004 report was not much improved. (The “Report of Violations” can be downloaded from the Law Enforcement page of the web site – www.mlm-thetruth.com.)

It is obvious to us as consumer advocates that DSA/MLM officials are under pressure to obfuscate the truth. However, the Business Opportunity Rule would be a good move towards consumer protection, by requiring essential disclosure that would provide data for analysis by qualified experts – that could then be posted in understandable terms on the Internet for consumers.


Conclusion – the FTC must defeat the DSA’s efforts to exempt MLM from the Business Opportunity Rule.
 

The DSA, their MLM member firms – and Congresspersons they influence – object to applying the proposed Business Opportunity Rule to what they call “direct selling” programs, but which are in fact MLM/pyramid/chain selling schemes. If the DSA and MLM sponsors and promoters had nothing to hide, they would not object to meaningful disclosure to potential recruits. The FTC will better fulfill its mission to protect consumers and fair trade by enacting a good Business Opportunity Rule –with special emphasis on warning against MLM/pyramid/chain selling programs.                             

Jon M. Taylor, MBA, PhD, Consumer Awareness Institute, Pyramid Scheme Alert               2-29-08

 

RETURN TO HOME PAGE for a starting index to reports explaining the truth about all aspects of MLM – based on 12 years of solid independent research.  To be further informed on the topic, check out links to other  recommended sites.

I was extremely impressed with your article [on product-based pyramid schemes (MLM)] and felt compelled to write to you. . . Like yourself, I have completed a PhD in Psychology (Organisational), and also have a business background in management consulting.  . . .  I wanted to commend you on your article - out of all the internet sites and reading I did on the subject, your article was by far the most informative and well researched, and it really helped me understand the dangers of MLMs. Thank you!! 
Amantha Imber, Melbourne, Australia


?MLM?

?MLM?

?MLM?

?MLM?

?MLM?

?MLM?

?MLM?

?MLM?

?MLM?

?MLM?

?MLM?

?MLM?

?MLM?

?MLM?

?MLM?

?MLM?

?MLM?

?MLM?

?MLM?

?MLM?

?MLM?

?MLM?